Shipping Policy

Shipping Policy

At RED AMBITION, we are committed to delivering your order safely and efficiently. Every package is carefully prepared because we believe receiving your order should feel just as special as wearing it.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been dispatched, you will receive a confirmation email containing your tracking information.

Please note that during product launches, holidays, or promotional periods, processing times may be slightly longer.

Every RED AMBITION order is carefully inspected, packed, and prepared with intention. From the garment itself to the packaging it arrives in, we want every customer to feel that they are receiving more than just clothing—they're becoming part of a movement driven by ambition, purpose, and attention to detail.


Shipping Times

Estimated delivery times are as follows:

Spain

  • 1–3 business days

Europe

  • 3–7 business days

International

  • 5–14 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the shipping method selected.

Any applicable shipping promotions or free shipping offers will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

If you do not receive your tracking information within a few days after placing your order, please contact us.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

RED AMBITION is not responsible for delays caused by customs clearance.

Incorrect Shipping Information

Please ensure that your shipping address is correct before completing your order.

RED AMBITION cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us and we will work with the shipping carrier to help resolve the issue.

While we will do our best to assist, RED AMBITION cannot guarantee outcomes for delays caused by shipping carriers.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery.

Please include:

  • Your order number
  • Photos of the damaged packaging
  • Photos of the damaged product(s)

This allows us to investigate the issue and provide a suitable solution as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: support@theredambition.com

Phone: +34 634 000 201

Address:
Calle Fortuny 1
28932 Móstoles, Madrid
Spain

Instagram: @the.redambition

TikTok: @red.ambition